Reviews

Your Family's Comfort & Safety Are Our #1 Priority
  • Professional and Informed
    Nathan and Seth were extremely helpful, very professional, and informed us every step of the way. We are super pleased with the quality of their work and the outcome of the job. We would definitely use them in the future as well as recommend them to others. Thank you for the excellent work Nathan and Seth.... much appreciated!

    - Mel F.

  • Outstanding Professionals
    Andrew, Mike, and Kevin with Pipes and Plugs are some of the most outstanding professionals we have ever had the pleasure of working with!! We have an old house that needed a total plumbing overhaul as well as some electrical work. These three gentlemen worked extremely hard to get our house back up and running! They were very professional, courteous, hardworking, and informative! We appreciate the amazing work they did on our 70+-year-old home and would highly recommend this company! Thanks again, guys! Y’all did an amazing job!

    - Rebecca R.

  • Excellent Experience
    My sister was at my home during the visit from Seth and Nathan. She was very satisfied with their professionalism and patience. She said you guys were excellent! Thanks very much! I will definitely contact this company again if needed just because of the great work ethic Seth and Nathan have demonstrated!

    - Jill L.

  • Fast And Efficient
    Nathan and Blake came out and installed an outdoor ceiling fan in our screened-in-porch. They were polite, professional, and knowledgeable. They worked fast and efficiently and cleaned up after they were done with the install. Thank you, guys!

    - Jewellsy G.

  • Quick Response Time
    We experienced a surge problem after our power was restored yesterday (post-Hurricane Laura). Unsure of if it was an issue with our home wiring or with our neighborhood power lines we called Pipes & Plugs for help. They informed us that they would be here between 10 am and 12 noon. They arrived before 10 am and quickly realized that the issue was not with our home but with the power line near our home. During our conversation, we learned that all three guys including Kevin were here on their day off. We were very thankful for their quick response to our call and will definitely call them if/when the need arises.

    - Julie B.

  • Very Professional
    Nathan and Blake were very professional and did an amazing job on my electrical issues.

    - Monica M.

  • Great Work!
    Had water backing up throughout my office. Nathan was here within an hour solving the issue. We were back up and running so fast. Nice guys and did great work!

    - Luke J.

  • True Professionals
    Everyone at Pipes & Plugs is very friendly and professional. Stephen and Seth had to come to repair a screw-up that another so-called plumber had done...sure wish I would have called them first. They really know what they're doing and do it quickly and efficiently without leaving a mess. I will definitely call them with any plumbing issues we have...thank you, guys.

    - Amy P.

  • Very Satisfied With a Job Well Done
    Our day started on a high note as your office personnel called to say she had an opening, today instead of Thursday. Nathan showed up with Blake at the door with a very informative introduction. Nathan took the time to sort out what we wanted and needed to be done. Then he wrote up a bill. He was extremely knowledgeable about the bill charges. He explained at first we were going to use a new water heater we had bought already and those charges! Then he explained the benefits of using the water heater you guys recommended. His explanation was so beneficial to us in making the choice to upgrade and include the water heater he recommended! We’re so pleased and impressed with Nathan’s knowledge, recommendations, work habits and courteous responses to us. We will recommend Pipes & Plugs New Iberia and Nathan to all of our friends. It’s awesome to feel so completely satisfied with a job well done. Thank you! Nathan & Blake

    - Kathleen P.

  • High Quality Work
    Amazing team. Very friendly. Extremely knowledgeable. Fixed both problems and saved me thousands. Highly recommended 👌

    - Cassandra D.

  • Arrived Early
    We love Pipes and Plugs! This is not the first time we have used them, and they are always very fast, efficient, and professional. Our kitchen sink wouldn’t drain on Tuesday night, so I called and was put on the schedule for Wednesday. I received a call from Seth and Nathan bright and early to let me know they were on their way, and the problem was resolved within 30 minutes of their arrival time. They also noticed that my water pressure to the sink was very low, so they took an extra 5 minutes and cleaned out the tap and fixed that problem as well, free of charge. I would definitely recommend this company to anyone and plan to use them again if necessary in the future.

    - Holly T.

  • Same Day Service
    Professional. Knowledgeable. Same day service. The good faith estimate was accurate. Nathan and Seth were outstanding. They were gentlemen and explained what the job entailed so that I could understand the process. Thank you for a job well done!

    - Irene W.

  • Very Professional
    This is the second time this company has helped us. We will be calling them for any further needs. Very professional and always fixes our problems with ease. Nathaniel and Seth fixed our issues with ease.

    - Leah P.

  • Awesome Experience
    Stephen and Blake were down to earth and knowledgeable. I will call Pipes and Plugs again if I ever need a plumber. Awesome experience!

    - Rylee B.

  • Very Nice and Understanding
    They were very quick! The service was awesome! Mr. Mike was very nice and understanding!!! I will definitely come back and recommend them to everyone I know!!

    - Shmia B.

  • Great Quality of Work
    Nathan and Seth from Pipes and Plugs were professional, efficient, and friendly. They answered all of our questions and did great quality work.

    - Misty V.

  • Great Job!
    They did their work and if we had any questions they would answer them. They explained what was going on and what they were gonna do and how much it would cost us. In all, I would say they did a great job Thank y’all very much.

    - Rita D.

  • Highly Recommended
    We have always experienced great service from them and this last time was no different. This was our biggest service call we've had and we couldn't be more pleased with our results. They installed a whole home tank-less gas water heater very quickly and disposed of our old one. The kindness we were given was remarkable. Very pleased and very highly recommend the company!

    - Scott A.

  • Quick and Efficient Service
    Nathan and Seth arrived earlier than I was expecting. Jennifer in dispatch called to tell me they were on the way, she is great at keeping me updated on when the guys will be there. They took care of my water leak quickly. You don't know how much you miss running water until you don't have it. I have used pipes and plugs several times and every time they are on time or early and are very professional. I will definitely use them again in the future.

    - Jamie R.

  • Very Thorough
    They were very nice, clean, patient, & explain everything they needed to do. When they were finished he explained more things that need to do.

    - Lutricia D.